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| Q 1 : Why are Domain Express' Fees so cheap? |
A 1 : Domain Express has been established to supply you with the name you want at a rock bottom price. This is achieved through our fully automated registration service linked directly with the Naming Authorities. No middle man. No extra fees.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 2 : Will I be informed when it's time to renew my domain name(s)? |
A 2 : Yes, you will get 4 renewal reminders.
1st reminder, 30 days before expiry date.
2nd reminder, 15 days before expiry date.
3rd reminder, 7 days before expiry date.
4th reminder (Last reminder) at expiry date.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 3 : What if I want to transfer my Domain name away? |
A 3 : Please send transfer out request to support@domainexpress.co.uk
Note: please mention the reason of transfer (for our reference).
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 4 : Can I Buy domains in Bulk? |
A 4 : Yes of course, Domain Express has no limitations on the amount of domain names you purchase, in fact we encourage this by providing an easy to use multiple domain name interface.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 5 : How do I enable email and web forwarding? |
A 5 : Please visit the following link to access your control panel
http://www.domainexpress.co.uk/login.php
Email: registered-email
Password: registered-password
After login successfully
Click: "Number of Domains" >> "View" >> Email Forwarding
OR
Click: "Number of Domains" >> "View" >> Web Forwarding
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 6 : Can I get Web Space? |
A 6 : Yes, you can get web space by placing hosting order.
Please visit the following link to check package details:
Click Here -> Hosting Packages
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 7 : How do I upload my web pages? (FTP) |
A 7 : You can FTP (upload) your website contents using any FTP software (like: cute_ftp, smart_ftp etc)
Ftp Host: ftp.your-domain-name.co.uk
Username: your-username
Password: your-password
Note: please upload all your website contents into "httpdocs" folder.
OR
If you don't have any FTP software then you can upload your files, using control panel "File Manager" option.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 8 : What are the Name servers settings? |
A 8 : Our Deafault Name Servers are:
Primary: nserv0.domainexpress.co.uk
Secondary: nserv1.domainexpress.co.uk
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 9 : Email Settings (for hosting customers) |
A 9 : Please use the following email settings in your mail clients (like: outlook express, ms outlook etc.)
Incoming Mail Server(pop3): mail.your-domain-name.co.uk
Outgoing Mail Server(smtp): mail.your-domain-name.co.uk (tick my server requires authentication)
Username: your-name@domain-name.co.uk
Password: your password
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 10 : I already have a domain name, can I still host it with you? |
A 10 : Yes. You will need to change the name servers of your domain name as
nserv0.domainexpress.co.uk
nserv1.domainexpress.co.uk
once you have ordered any of our hosting service.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 11 : Can I register the Domain Name with you and Host it elsewhere? |
A 11 : Yes, you will need to change the name servers of your domain name to point to the required hosting company. You can do this from within the Domain Express Admin Area.
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| Q 12 : MX Records ie using an External Mail Server |
A 12 : Use MX records to redirect all mail to your domain to a mail server. Please do not use this feature if you have set up email forwarding.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 13 : How do I remove my personal information from whois ? How to apply ID Protect ? |
A 13 : One of the requirements for domain registration is that your provided contact information is publicly available. You could hide this info by purchasing ID Protect for your domain. So to conceal your personal information please send an email to support@domainexpress.co.uk requesting for the ID Protect.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 14 : What method of payment do you accept? |
A 14 : We accept all major credit cards and debit cards eg MasterCard, Visa, Switch and Delta etc.
We also accept Paypal
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 15 : What is a CNAME record? |
A 15 : A CNAME (canonical name) record is a DNS record that can be used to create host names for a domain name. These host names can be set to point to other domain names or host names.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 16 : What is an A record? |
A 16 : An A (address) record is a DNS record that can be used to point your domain name and host names to a static IP address.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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| Q 17 : What is an MX record? |
A 17 : An MX (mail exchange) record can be used to point your domain name email services to your own mail server.
Note: If your query is not assisted above, please come to Live Chat Support.
www.domainexpress.co.uk
support@domainexpress.co.uk
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